Personalizing Multi-Channel Communications

How It Works

Collect preferences at multiple touchpoints & channels

integrate them across the enterprise

Collect preferences wherever customers engage with you.
  • Website

  • Mobile Devices

  • Social Media

  • Email

  • Call Center

  • In Store

  • Kiosks

Integrate preferences across business units, vendors and systems.
  • crm

    CRM

  • Data Warehouse

    Data
    Warehouse

  • Marketing Automation

    Marketing
    Automation

  • Email Service Provider

    Email Service
    Provider

  • Business Unit

    Business
    Unit

I'm new to Preference Management

Start small, go big

from opt-down page to a full preference center

Read our FAQs about Enterprise Preference Management

Privacy by design

  • Honor communication preferences

  • Reduce consumer compliance risk by ensuring that opt-outs are honored throughout the organization

  • Access preference data in real-time

  • Go beyond opt-outs to capture express consent

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